Having trouble with the IRS? Having difficulty getting through to them? You’re not alone. According to the National Tax Payer Advocate, an independent organization within the IRS, phone lines to reach the IRS for taxpayers who want to make payment arrangement were appalling, with average wait times of 93 minutes. Even after the shutdown was over, 93.3% of taxpayers calling to make payment arrangements were unable to speak to a live agent. For the first week of the filing season, after the shutdown ended, there was a shocking decrease in service levels on the agency’s phone lines.
Upon returning to work, the IRS had over 5 million pieces of mail that had not been sorted for processing. There were 80,000 responses to the fiscal 2018 earned income tax credit audits that had not been addressed along with 87,000 amended returns waiting to be process.
If you find you have a tax problem this tax season, give Lothamer a call and see how we can set you free. (877) 829 -2455